Organizations within the construction industry face unique concerns when conflicts arise with customers, suppliers, contractors and project partners. The use of the collaborative process can lessen or eliminate these concerns.
Many disputes involve parties with generally successful working relationships, which both parties would like to preserve in spite of the immediate issues which may give rise to litigation.
Parties wishing to maintain important business relationships may choose to participate in the collaborative process when difficult issues arise. Many believe that the process itself can lead to better communication of difficulties before they rise to the level which may otherwise result in litigation, thus improving the overall atmosphere in which business is conducted.